Privacy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our Privacy Policy listed below this text.

Data Collection on this Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the Responsible Party” in this Privacy Policy.

How do we collect your data?

Your data is collected, on the one hand, by you providing it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have a right to lodge a complaint with the competent supervisory authority.

For this and other questions regarding data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools

When visiting this website, your surfing behavior can be statistically evaluated. This is primarily done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following Privacy Policy.

2. Hosting and Content Delivery Networks (CDN)

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website access, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following host(s):

Siteground, 3rd Floor, 11-12 St James’s Square, St. James’s, London SW1Y 4LB. https://www.siteground.com

Processor Agreement

We have concluded a processor agreement (AVV) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that the processor processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Cloudflare

We use the service “Cloudflare”. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Cloudflare offers a globally distributed Content Delivery Network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare’s network. This enables Cloudflare to analyze the data traffic between your browser and our website and to serve as a filter between our servers and potentially malicious traffic from the internet. Cloudflare may also use cookies or other technologies to recognize internet users, but these are used solely for the purpose described here.

The use of Cloudflare is based on our legitimate interest in providing our website as error-free and securely as possible (Art. 6 para. 1 lit. f GDPR).

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/.

Further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.

Processor Agreement

We have concluded a processor agreement (AVV) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that the processor processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

We point out that data transmission over the internet (e.g., communication by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

Hotel Olymp GmbH & Co. KG
Wielandstrasse 3
85386 Eching

Phone: +49 (0) 89 327 100
Email: info@olympmunich.com

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Period

Unless a more specific storage period has been mentioned within this Privacy Policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons cease to exist.

General Information on the Legal Basis for Data Processing on this Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data according to Art. 9 para. 1 GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your terminal device (e.g., via device fingerprinting), data processing also takes place on the basis of § 25 para. 1 TTDSG. Consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary for the fulfillment of a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information on the respective legal bases applicable in individual cases is provided in the following paragraphs of this Privacy Policy.

Data Protection Officer

We have appointed a Data Protection Officer.

Hotel Olymp GmbH & Co. KG
-DATA PROTECTION-
Wielandstrasse 3
85386 Eching

Phone: +49 (0) 89 327 100
Email: datenschutz@olympmunich.com

Information on Data Transfer to the USA and other Third Countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We point out that a data protection level comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g., intelligence services) process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Information, Rectification, and Erasure

Within the framework of applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipient, and the purpose of data processing, and, if applicable, a right to rectification or erasure of this data. For this and other questions regarding personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. For this, you can contact us at any time. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

If, after concluding a paid contract, there is an obligation to transmit your payment data (e.g., account number for direct debit) to us, this data will be required for payment processing.

Payment transactions via common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to Promotional Emails

The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example, through spam emails.

4. Data Collection on this Website

Cookies

Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your terminal device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your terminal device until you delete them yourself or an automatic deletion by your web browser occurs.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for carrying out the electronic communication process, for providing certain functions you desire (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); consent can be revoked at any time.

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this Privacy Policy.

Consent with Cookiebot

Our website uses Cookiebot’s consent technology to obtain your consent for the storage of certain cookies on your terminal device or for the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter “Cookiebot”).

When you enter our website, a connection to Cookiebot’s servers is established to obtain your consents and other declarations regarding cookie usage. Cookiebot then stores a cookie in your browser to be able to assign the given consents or their revocation to you. The data collected in this way is stored until you request its deletion, delete the Cookiebot cookie yourself, or the purpose for data storage ceases to apply. Mandatory legal retention obligations remain unaffected.

Cookiebot is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Processor Agreement

We have concluded a processor agreement (AVV) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that the processor processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and for the event of follow-up questions. We will not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you send us via contact inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Processor Agreement

We have concluded a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a contract mandated by data protection law, which ensures that personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

5. Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It merely serves to manage and deploy the tools integrated through it. However, Google Tag Manager collects your IP address, which can also be transferred to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of stay, operating systems used, and origin of the user. This data is aggregated into a user ID and assigned to the respective terminal device of the website visitor.

Furthermore, with Google Analytics, we can, among other things, record your mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to supplement the collected data sets and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on how Google Analytics handles user data can be found in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Processor Agreement

We have concluded a processor agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

WP Statistics

This website uses the analysis tool WP Statistics to statistically evaluate visitor access. The provider is Veronalabs, Tatari 64, 10134, Tallinn, Estonia (https://veronalabs.com).

With WP Statistics, we can analyze the use of our website. WP Statistics collects, among other things, log files (IP address, referrer, browsers used, user’s origin, search engine used) and actions that website visitors have performed on the page (e.g., clicks and views).

The data collected with WP Statistics is stored exclusively on our own server.

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the anonymized analysis of user behavior to optimize both our website offering and our advertising. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads Remarketing allows us to assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked with Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you based on your previous usage and surfing behavior on one device (e.g., mobile phone) can also be displayed on another of your devices (e.g., tablet or PC).

If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.

The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

Further information and the privacy policy can be found in Google’s Privacy Policy at: https://policies.google.com/technologies/ads?hl=de.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

More information on Google Conversion Tracking can be found in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

6. Newsletter

Newsletter Data

If you wish to subscribe to the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. Further data is not collected, or only on a voluntary basis. For the purpose of sending newsletters, we use newsletter service providers, which are described below.

Dotdigital

This website uses the services of DotDigital, a cloud-based marketing service from dotdigital EMEA Ltd., No. 1 London Bridge, London, SE1 9BG, UK.

Dotdigital allows various marketing activities to be controlled and synchronized via a central user interface. DotDigital thus enables lead generation, central email and newsletter marketing, and effective contact management in the form of user segmentation.

To fulfill its various functions, Dotdigital uses cookies, which are small text files stored locally in your web browser’s cache on your device, enabling us to analyze your use of the website. These cookies collect certain information such as IP address, location, time of page view, among others. Information collected by DotDigital is stored on DotDigital’s servers and evaluated on our behalf.

If personal data is processed in this context, the data processing is carried out for the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR. Other legal bases for data processing that apply within the scope of specific DotDigital services (such as explicit consent in accordance with Art. 6 para. 1 lit. a GDPR for sending newsletters) remain unaffected.

We have concluded a data processing agreement with DotDigital, obliging DotDigital to protect our customers’ data and not to pass it on to third parties.

You can permanently object to the collection of data by DotDigital via cookies and the setting of cookies by preventing the storage of cookies through your browser settings.

Further information on DotDigital’s privacy policy can be found at: https://dotdigital.com/terms/privacy-policy/.

To the extent legally required, we have obtained your consent for the processing of your data as described above, in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your right of revocation, please follow the objection option described above.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that the service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

7. Plugins and Tools

YouTube

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our web pages where YouTube is integrated, a connection to YouTube’s servers is established. The YouTube server is informed which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.

If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de.

Google Fonts (local hosting)

This site uses so-called Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers takes place in this process.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This page uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When Google Maps is accessed, your browser loads the necessary web fonts into its browser cache to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offerings and to make the locations we specify on the website easily findable. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

8. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content design, and modification of our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6 para. 1 lit. b GDPR.

The collected customer data will be deleted after the completion of the order or termination of the business relationship and expiration of any existing statutory retention periods. Statutory retention periods remain unaffected.

Data Transfer upon Conclusion of Contract for Services and Digital Content

We only transfer personal data to third parties if this is necessary within the scope of contract processing, for example, to the credit institution commissioned with payment processing.

No further transfer of data takes place, or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without explicit consent, for example, for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Payment Services

We integrate payment services from third-party companies on our website. If you make a purchase from us, your payment data (e.g., name, payment amount, bank details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6 para. 1 lit. b GDPR (contract fulfillment) and in the interest of a smooth, convenient, and secure payment process (Art. 6 para. 1 lit. f GDPR). If your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consent can be revoked at any time for the future.

We use the following payment services / payment service providers on this website:

Sofortüberweisung (Instant Transfer)

The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”). With the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin fulfilling our obligations. If you have chosen “Sofortüberweisung” as your payment method, you transmit your PIN and a valid TAN to Sofort GmbH, which allows them to log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you provided. It then immediately sends us a transaction confirmation. After logging in, your transactions, the credit limit of your overdraft facility, and the existence of other accounts and their balances are also automatically checked. In addition to the PIN and TAN, the payment data you entered and your personal data are also transmitted to Sofort GmbH. Your personal data includes your first and last name, address, telephone number(s), email address, IP address, and any other data required for payment processing. The transmission of this data is necessary to unequivocally establish your identity and to prevent fraud attempts. Details on payment with Sofortüberweisung can be found at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

American Express

The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter “American Express”).

American Express may transfer data to its parent company in the USA. Data transfer to the USA is based on Binding Corporate Rules. Details can be found here: https://www.americanexpress.com/en-pl/company/legal/privacy-centre/european-implementing-principles/.

Further information can be found in American Express’s privacy policy: https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.

Mastercard

The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”).

Mastercard may transfer data to its parent company in the USA. Data transfer to the USA is based on Mastercard’s Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA

The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, Great Britain (hereinafter “VISA”).

Great Britain is considered a safe third country under data protection law. This means that Great Britain has a level of data protection equivalent to that in the European Union.

VISA may transfer data to its parent company in the USA. Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.

Further information can be found in VISA’s privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

9. Own Services and Regarding Your Stay

Online Check-in

We offer guests the option to complete an online check-in before arrival. If you use this option, the data entered in the input mask will first be transmitted to us and stored. This data includes:

• Last name
• Reservation number
• Additionally, further reservation details can be provided in the personal check-in area:
• Salutation/Title/Gender
• First name
• Address
• Contact details (phone, email address)
• Date of birth
• Nationality
• Language
• Business address
• ID number
• Signature
• Preferences
• Vehicle registration number
• Accompanying persons

If you perform an online check-in from our website or via an app, the data will be stored in the system of Guestline GmbH, Agnes-Pockels-Bogen 1, 80992 Munich, Germany.

We have concluded a data processing agreement with Guestline GmbH, obliging Guestline to protect our customers’ data and not to pass it on to third parties.

Further information on Guestline GmbH’s privacy policy can be found at the following internet address: Privacy Policy | Guestline

Your Stay at the Hotel

During your stay at our hotel, we collect and process information about guests in our hotel software. Data from the following groups of people may be stored:

• Guests, business partners, companies
• Prospective and potential customers (e.g., for inquiries about offers)

Stored data may include:

• First and last name
• Date of birth
• Contact details (phone, email address)
• Address
• Nationality
• Company
• ID and passport data
• Data on services
• Billing data
• Data on payment processing (e.g., credit card data)
• Video recordings in public areas for collecting evidence in cases of vandalism, burglary, robbery, or other criminal offenses

If you have made the booking through a hotel portal, a tour operator, or a travel agency, your data will be forwarded to us by these providers for the fulfillment of the concluded contract.

Purposes and Legal Basis of Data Processing

We use the personal data you provide exclusively for the fulfillment of the agreed contractual services, i.e., the administration, care, and hospitality of guests within the framework of the accommodation contract.

We store your data in our hotel software as well as in reservation, billing, and payment applications. In addition to your personal data, this may include billing data for food and beverages, telephone calls made from the room, and/or other hotel-specific services.

Due to registration regulations (§ 29 et seq. Federal Registration Act), hotels are obliged to have their guests fill out a registration form on site or online. This form contains, in addition to the first and last name and address, information about the date of birth, nationality, and accompanying family members. For foreign guests, we must also ask for an ID number. All other information is voluntary.

If services are used, generally only data required for the provision of the services is collected. If further data is collected, this is voluntary information. The processing of personal data is carried out exclusively for the fulfillment of the requested services and for the protection of our own legitimate business interests in accordance with Art. 6 para. 1 lit. f GDPR.

Data is used for the following purposes:

• Registration upon arrival and departure, including filling out the registration form
• Handing over the room card for yourself and accompanying persons
• Execution of requested services
• Processing of payment modalities
• Storage of preferences for future hotel stays

Contact details of our guests may be used for advertising purposes at a later date. The use of the email address requires your consent.

Data processing for purposes other than those mentioned will only take place if these processing operations are permissible according to Art. 6 para. 4 GDPR and are compatible with the original purposes of the contractual relationship. We will inform you about such further processing of your data before it occurs.

Recipients to whom the data may be disclosed:

• Public authorities that receive data due to legal regulations (e.g., law enforcement agencies, public sector authorities)
• Internal departments involved in the execution and fulfillment of the respective business processes (e.g., administration, accounting, sales & marketing, IT organization)
• External contractors according to Art. 28 GDPR (service providers)
• Other external bodies (e.g., credit institutions)

Deletion of Data

The legislator has enacted various retention obligations and periods. After these periods expire, the corresponding data and data records are routinely deleted if they are no longer required for contract fulfillment. For example, commercial or financially relevant data from a completed fiscal year will be deleted after ten further years in accordance with legal regulations, unless longer retention periods are prescribed or required for legitimate reasons. Reservation documents can be destroyed after 6 years, the registration form after one year at the end of the quarter. If data is not affected by this, it will be deleted unsolicited if the stated purposes cease to apply. Video recordings are stored for 72 hours.

Right to Object

You have the option to object to the processing of your data at any time. For this purpose, we have set up the email address datenschutz@olympmunich.com.

Further information on Guestline GmbH’s privacy policy can be found at the following internet address: Privacy Policy | Guestline

Online Booking via the Website

On our website, it is possible to book hotel rooms and arrangements. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored. This data includes: first name, last name, email address, phone, address, number of accompanying persons, estimated arrival time, requests, payment data (credit card), date, time.

If you make an online booking from our website, this is done through the online reservation system of Guestline GmbH, Agnes-Pockels-Bogen 1, 80992 Munich, Germany. All booking data you enter is transmitted encrypted. The service provider has committed to handling your transmitted data in a data protection-compliant manner. It takes all organizational and technical measures to protect your data.

In this context, no further data is passed on to third parties. The data is used exclusively for processing the booking and for communication.

Legal Basis for Data Processing

The legal basis for data processing is the conclusion of an accommodation contract with the user.

Purpose of Data Processing

The processing of personal data from the input mask serves solely to process the booking request and to handle payment transactions.

Duration of Storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. In the case of a contractual relationship, we will delete the received data as soon as national, commercial, statutory, or contractual retention regulations are met.

Right to Object

You have the option to object to the processing of your data at any time. For this purpose, we have set up the email address datenschutz@olympmunich.com. We point out that in the event of an objection, the booking cannot be completed or the conversation cannot be continued.

Further information on Guestline GmbH’s privacy policy can be found at the following internet address: Privacy Policy | Guestline

Online Booking via Other Websites

We offer interested parties the opportunity to book rooms and arrangements for the hotel via hotel reservation portals (third-party providers). If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored to the extent permitted by the respective hotel reservation portal according to its own privacy policy. Data may include: first name, last name, email address, phone, address, number of accompanying persons, estimated arrival time, requests, payment data (credit card).

The provided data is transferred to our hotel software via a so-called Channel Manager. All received booking data is transmitted encrypted. For this purpose, we use the Roomlynx Channel Manager from Guestline GmbH, Agnes-Pockels-Bogen 1, 80992 Munich, Germany. This provider has committed to handling the transmitted personal data in a data protection-compliant manner. It takes all organizational and technical measures to protect your data.

In this context, no further data is passed on to third parties. The data is used exclusively for processing the booking and, if applicable, for communication.

Legal Basis for Data Processing

The legal basis for data processing is the conclusion of an accommodation contract with the user.

Purpose of Data Processing

The processing of personal data from the input mask serves solely to process the booking request and to handle payment transactions.

Duration of Storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. In the case of a contractual relationship, we will delete the received data as soon as national, commercial, statutory, or contractual retention regulations are met. We have no influence on the storage periods at the respective hotel reservation portal.

Right to Object

You have the option to object to the processing of your data at any time. For this purpose, we have set up the email address datenschutz@olympmunich.com. We point out that in the event of an objection, the booking cannot be completed or the conversation cannot be continued.

Further information on Guestline GmbH’s privacy policy can be found at the following internet address: Privacy Policy | Guestline

Online Review

Former guests can submit a review of our hotel after check-out. For this purpose, we would like to send you an email within 14 days of departure to ask you to submit a hotel review. Every review can be published anonymously if desired. Should you not have felt comfortable in our hotel, we would like to take the opportunity to contact you.

When we send these emails, it is done by our service provider ConsultiiQ GmbH
, Spitalstraße 1, 38640 Goslar, Germany. The service provider has committed to handling your transmitted data in a data protection-compliant manner. It takes all organizational and technical measures to protect your data.

If a former guest uses this online review option, data from the former guest will be stored in the review form. This data includes: email address and voluntary information such as first name, last name, language, and the review details.

In this context, no further data is passed on to third parties. The data is used exclusively for publishing the review and for mediation in the case of poor reviews.

Legal Basis for Data Processing

The legal basis for data processing is, moreover, our legitimate interest in data processing.

Purpose of Data Processing

The purpose of the hotel review is to communicate and summarize opinions of hotel guests on our website so that interested parties can form their own impression of our services. Additionally, the results serve our internal quality management.

Duration of Storage

The data is not automatically deleted.

Right to Object

You have the option to have the publication of the review deleted at any time (right to be forgotten). For this purpose, we have set up the email address datenschutz@olympmunich.com. Please let us know which review it concerns.

Email Contact

It is possible to contact our employees via the provided email addresses. If you use this option, the personal data transmitted with the email will be stored in our email system.

Legal Basis for Data Processing

The legal basis for data processing is initially our legitimate interest in data processing within the scope of the inquirer’s contact. If the contact aims at concluding a contract, the additional legal basis for processing is within the framework of a contractual relationship.

Purpose of Data Processing

The processing of personal data serves solely to process the contact and conversation.

Duration of Storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For personal data transmitted by email, this is the case when the respective conversation has ended. The conversation is considered ended when it can be inferred from the circumstances that the matter concerned has been conclusively clarified.

Right to Object

You have the option to object to the processing of your data at any time. For this purpose, we have set up the email address datenschutz@olympmunich.com. We point out that in the event of an objection, the conversation cannot be continued, or we cannot create offers, etc. All personal data stored during the contact will be deleted in this case.

Protection of Minors

This service is primarily aimed at adults. We do not currently market any special areas for children. Consequently, we do not knowingly collect age verification information, nor do we knowingly collect personal data from children under 16 years of age. In the event that we discover that a child under 16 has provided us with personal data, we will delete the child’s personal data from our files, as far as technically possible.

Handling of Applicant Data

We offer you the opportunity to apply to us (e.g., by email, post, or via an online application form). In the following, we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data comply with applicable data protection law and all other legal provisions, and that your data will be treated with strict confidentiality.

Scope and Purpose of Data Collection

If you send us an application, we process your associated personal data (e.g., contact and communication data, application documents, notes from job interviews, etc.) to the extent necessary for deciding on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will be passed on within our company exclusively to persons involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6 para. 1 lit. b GDPR for the purpose of carrying out the employment relationship.

Data Retention Period

If we cannot offer you a job, you reject a job offer, or withdraw your application, we reserve the right to retain the data you submitted for up to 6 months from the end of the application process (rejection or withdrawal of the application) based on our legitimate interests (Art. 6 para. 1 lit. f GDPR). Subsequently, the data will be deleted and physical application documents destroyed. The retention serves in particular for evidentiary purposes in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period (e.g., due to an impending or pending legal dispute), deletion will only take place when the purpose for further retention ceases to apply.

Longer retention may also occur if you have given corresponding consent (Art. 6 para. 1 lit. a GDPR) or if legal retention obligations prevent deletion.

Inclusion in the Applicant Pool

If we cannot offer you a job, there may be an option to include you in our applicant pool. If included, all documents and information from the application will be transferred to the applicant pool to contact you in case of suitable vacancies.

Inclusion in the applicant pool occurs exclusively on the basis of your explicit consent (Art. 6 para. 1 lit. a GDPR). Giving consent is voluntary and is not related to the ongoing application process. The data subject can revoke their consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, unless there are legal retention reasons.

Data from the applicant pool will be irrevocably deleted no later than two years after consent has been given.